Learn how to pay CEB electricity and NWSDB water bills online in Sri Lanka using bank apps and official websites. Step-by-step payment guide.
How to Pay Electricity (CEB) and Water Bills Online in Sri Lanka
Paying monthly utility bills is now easier in Sri Lanka. Instead of visiting banks, post offices, or payment centres, you can pay your CEB electricity bill and NWSDB water bill using online banking apps provided by Sri Lankan banks.
For urgent payments, you can also use the official online payment websites.
This guide explains the easiest methods.
Method 1: Pay CEB Electricity Bill Using Sri Lankan Bank Apps
Most Sri Lankan banks provide electricity bill payments through their mobile banking apps and internet banking services.
Examples:
- DFCC Mobile Banking
- Commercial Bank Flash
- BOC Smart Online Banking
- Sampath Vishwa
- HNB Digital Banking
- Nations Direct
- Seylan Mobile Banking
- Other bank payment apps
(Available services may differ depending on your bank.)
Steps to Pay CEB Bill Through Banking App
- Open your bank mobile banking app.
- Login using your username/password.
- Select:
Bill Payments → Electricity → CEB
- Enter your:
- CEB Account Number
- Payment Amount
- Confirm the payment.
- Save the transaction receipt.
Your payment will be processed through the bank system.
Method 2: Pay CEB Bill Through Official Website (Urgent Payments)
If you need to make an urgent payment and do not have access to online banking, you can use the official CEB online payment service.
You may need:
- CEB Account Number
- Debit Card / Credit Card details
After successful payment:
✅ Save the confirmation page
✅ Keep the payment reference number
Method 3: Pay Water Bill (NWSDB) Using Bank Apps
You can pay your National Water Supply and Drainage Board (NWSDB) bill through many Sri Lankan banking apps.
Steps:
- Open your bank app.
- Select Bill Payments.
- Choose:
Water Bill → NWSDB
- Enter:
- Water Account Number
- Payment Amount
- Confirm payment.
- Save the receipt.
Method 4: Pay Water Bill Through Official Website
For urgent payments, use the official NWSDB online payment facility.
You need:
- Water Account Number
- Card payment details
After payment, keep the confirmation message.
How to Find Your CEB Account Number?
Your CEB account number is available on:
- Previous electricity bill
- CEB SMS notifications
- Customer documents
Always check the account number before payment.
How to Find Your Water Account Number?
Your NWSDB account number can be found on:
- Previous water bill
- NWSDB customer documents
- Water bill notifications
What To Do If Payment Is Not Updated?
If money was deducted but the bill is still showing unpaid:
- Do not pay again immediately.
- Check your bank transaction history.
- Keep your payment receipt.
- Contact your bank or CEB/NWSDB customer service.
Important Safety Tips
✅ Use only official bank apps.
✅ Do not share OTP codes.
✅ Check account numbers carefully.
✅ Avoid unknown payment links.
✅ Save all online payment receipts.
Frequently Asked Questions
Can I pay CEB bills using mobile banking?
Yes. Most Sri Lankan banks provide CEB bill payment facilities through their mobile apps.
Can I pay my family member's CEB bill?
Yes. You only need the correct CEB account number.
What is the fastest way to pay a CEB bill?
Using your bank mobile app is usually the easiest method. For urgent situations, use the official CEB online payment facility.
Can I pay water bills online?
Yes. NWSDB water bills can be paid through supported bank apps and online payment services.
Final Thoughts
Using Sri Lankan bank apps is the most convenient way to pay CEB electricity bills and NWSDB water bills online. It saves time, provides instant payment records, and allows you to manage monthly bills from anywhere.
For urgent payments, always use official service websites or trusted banking channels.
