Navigating the Department of Immigration and Emigration (Suhurupaya) can feel overwhelming. If you need your Sri Lankan passport urgently, the One-Day Service is the fastest route available.

Here is the exact, step-by-step breakdown of how to get your passport in a single day without getting lost in the process.

 

📋 Phase 1: Essential Documents Checklist

 

Before you leave your house, make sure you have the original documents plus one clear photocopy of each:

  • National Identity Card (NIC): Original card (ensure the data matches your birth certificate).

  • Original Birth Certificate: Issued within the last 3 months is highly recommended.

  • Digital Photo Receipt: You must visit an authorized studio island-wide to take your biometric passport photo. They will give you a printed receipt with a barcode. Do not staple or fold this receipt.

  • Marriage Certificate: (Only required for married women if you wish to change your surname to your husband's name).

  • Current Passport: (If you are renewing an existing passport).

     

🗓️ Phase 2: Booking Your Online Appointment

 

You cannot simply walk into the office without an appointment. You must book your slot online first.

  1. Go to the official website: immigration.gov.lk

  2. Click on the "Passport Appointment Booking" portal.

  3. Select your preferred branch (The Main Office is in Battaramulla (Suhurupaya), but regional offices in Matara, Kandy, Vavuniya, and Kurunegala also process urgent applications).

  4. Select "One-Day Service" and pick an early morning time slot (7:00 AM – 9:00 AM is best).

  5. Download and print the appointment confirmation PDF.

     

🏃 Phase 3: What to Do on the Day of Your Appointment

 

Follow these steps exactly when you arrive at the Suhurupaya office in Battaramulla:

 

1.Step 1: Security & Token Collection:Arrive 30 mins before your slot.

Show your printed appointment sheet and NIC at the gate. Proceed to the One-Day Service floor to get your biometric verification and your official token number.

 

2.Step 2: Document Verification:Ensure all photocopies are ready.

Wait for your token number to be displayed on the digital screens. Go to the designated counter. The officer will verify your original birth certificate, NIC, and your digital photo barcode.

 

3.Step 3: Payment Counter:Cash is recommended.

Once approved, you will be directed to the shroff/cashier counter. Pay the official One-Day Service fee and obtain your payment receipt. Keep this receipt extremely safe, as you need it to collect the passport.

 

4.Step 4: The Waiting Period:Takes 3 to 5 hours.

Your application is now sent for printing. You can leave the premises or wait in the passenger holding areas. You will receive an SMS text message on your phone when your passport is printed and ready.

 

5.Step 5: Collection:Bring your payment receipt.

Head to the collection counters, present your receipt and NIC, and collect your brand-new Sri Lankan passport!

 

💡 Insider Tips for a Smooth Experience:

 

  • Dress Code: Ensure your shoulders are covered and dress appropriately for a government office, otherwise security may deny entry.

  • Photocopies: There are photocopy shops inside and right outside the premises, but they charge higher rates and have massive queues. Copy everything at home.

  • Food & Water: The process involves waiting a few hours. Bring a water bottle and some light snacks.

     

Disclaimer: Fees and specific desk layouts are subject to change by the Department of Immigration and Emigration. We recommend verifying the latest fee rates directly on immigration.gov.lk before booking.